
Generated from publicly available data sources; may not fully represent the broader set of reviews.
CityVets, operating under Linnaeus Veterinary Ltd in Exeter, offers a range of veterinary services, including acting as a veterinary nurse training facility. The clinic holds a commendable 4.5-star rating based on 85 Google reviews, indicating a generally positive reputation among clients. However, it's important to note the mixed feedback from individual written reviews, which provide insight into varied customer experiences.
Positive reviews frequently highlight the professionalism and care provided by the staff. Dr. Steve Brick is particularly commended for his attentiveness and thoroughness during consultations, as seen in a review praising his care for an elderly French bulldog. Long-term clients, such as Claire Marie, express satisfaction with the consistent quality of care over the years and recommend the clinic's healthcare plan for its value, covering treatments and injections through a monthly fee.
Conversely, some reviews reflect dissatisfaction, particularly concerning the clinic's handling of specific situations. A review by Dan Bateman criticizes the clinic for alleged billing issues regarding a cancellation fee. Another concerning review by Reverie describes a disappointing encounter with a vet named John, who was perceived as dismissive when handling a wild pigeon's case, raising questions about the clinic's approach to wildlife care.
Overall, CityVets appears to maintain a strong standard of care, with a particular emphasis on client relationships and comprehensive service plans. However, prospective clients should consider the mixed reviews to form a balanced view of the clinic's services.
Veterinary nurse training provided
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