Ark Vets - Pinhoe – Vets in Exeter
Clinic Overview
Ark Vets - Pinhoe is a companion-animal practice in Exeter that owners often describe as independent. Its care appears to cover general consultations, same-day urgent illness, dentistry, and treatment for cats, dogs, and smaller pets. Recent feedback repeatedly highlights clear explanations, calm decision-making, and a caring approach during serious illness and end-of-life support.
Services
- •General pet care: Owners describe the practice seeing cats, dogs, and small mammals, including guinea pigs, gerbils, and hamsters, with reviews praising thorough consultations and clear advice.
- •Urgent and same-day appointments: Recent feedback includes a very unwell puppy with sickness being booked in the same morning and then seen straight away when the owner felt it could not wait.
- •Dentistry and medical treatment: Reviews mention dental scaling, tooth removal/extraction, and prescribing anti-inflammatory liquid medication, with one owner describing a cat returning to normal activity afterwards.
- •Ongoing and supportive care: Owners describe the team caring for very sick cats and kittens, nursing an injured animal over several weeks until it could be returned to its natural environment, and providing compassionate end-of-life support including help with cremation arrangements.
Pricing
No published pricing information is currently available for this clinic.
People
Reviews most often name David and Matt/Matthew for their thoroughness, explanations, and calm manner. Becci/Becky is also praised as a nurse, while Clare, Ellie on reception, and Kate are mentioned positively for being kind, helpful, and supportive.
Reviews
Google rating: 4.8 stars from 118 reviews. Recent feedback is overwhelmingly positive, with themes including
- •Clear, thoughtful communication: Owners often say the vets take time to explain likely causes, talk through options, and make treatment plans feel understandable rather than rushed.
- •Strong care for urgent and complex cases: Examples include same-day help for a sick puppy, support for a cat and kittens who became seriously unwell, and careful management of a cat with dental and mobility issues.
- •Compassion at difficult times: Several reviews describe sensitive end-of-life care, help with cremation arrangements, and the practice sending a handwritten sympathy card afterwards.
- •Warm, trusted team: David, Matt/Matthew, Becci/Becky, Clare, Ellie, and Kate are all mentioned positively, and some owners also describe the practice as caring, pet-focused, and reasonably priced.
