CityVets (Exeter) Ltd

CityVets (Exeter) Ltd is part of Linnaeus and operates as an RCVS-accredited veterinary group with four surgeries. The group includes sites recognised as Cat Friendly Clinics (ISFM Silver), and practices meeting Rabbit Welfare Association & Fund standards, including a Gold Standard site. Recent feedback continues to reflect a practice focused on routine first-opinion care, clear communication, and compassionate support in more difficult moments.

Services

• •General veterinary consultations and ongoing care: Owners describe using the practice for many years across multiple pets, including puppies, older animals, dogs, cats, and rabbits.
• •Dental care: Cat dental treatment is specifically mentioned, with one owner praising the advice and guidance given around their cat’s dental care.
• •Rabbit care as well as dogs and cats: Reviews mention rabbits directly, and the group’s website-grounded standards include Rabbit Welfare Association & Fund recognition at specific surgeries.
• •Support for sensitive or difficult appointments: Recent feedback highlights compassionate care around euthanasia and supportive handling after an unexpected rabbit loss.
• •Handling for anxious or reactive pets: One owner specifically notes that staff managed their nervous “male-hating” dog well.
• •Veterinary Nurse Training facility: Listed in the clinic’s structured data.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services.

People

• •Sam is the only person named in recent feedback, with one owner thanking Sam and the wider team for their care and support.
• •Reviews also repeatedly praise the broader vet, reception, and front-of-house team for being friendly, respectful, and welcoming.
• •Staff are noted for adapting communication carefully, including making sure a deaf owner fully understood procedures and aftercare.
• •Several owners describe strong trust in the wider team over many years and across multiple pets.

Reviews

Google rating: 4.9 stars from 153 reviews.

• •Reviews are consistently very positive about the team’s kindness, compassion, and emotional support, especially during euthanasia and other difficult appointments.
• •Owners regularly mention clear communication, including taking extra time to make sure instructions and aftercare are fully understood.
• •The practice is praised for being friendly and welcoming, with positive mentions of reception staff, efficient vets, easy access and parking, and a pleasant waiting room.
• •There are also specific examples of good practical care, including advice on cat dental treatment, thoughtful handling of a reactive dog, and long-term care across several pets over many years.