Beaumont Veterinary Centre

- Many recent reviewers describe the team as friendly, calm and professional, with particular praise for gentle handling, clear explanations and a welcoming clinic environment. - Positive care examples include same-day help for a limping dog, thorough investigation of a dog's eye infection, dental surgery with strong aftercare, and supportive long-term nursing care for an elderly cat. - Reception is mentioned warmly in several reviews, including one owner who says staff were especially helpful during a panic attack and another who praised the front-desk team for being friendly and helpful.

Beaumont Veterinary Centre in Exeter is part of IVC Evidensia. The clinic offers a broad mix of routine, diagnostic and surgical veterinary care, alongside nurse clinics, dental work and emergency vet services mentioned on its website. Recent feedback is largely positive, with owners often highlighting calm handling, clear explanations, friendly reception support and good follow-up after treatment.

Services

•Routine and preventive care: vaccinations, microchipping, flea and worm control, pet passports, and puppy development classes.
•Surgery and procedures: neutering, keyhole surgery, soft tissue surgery and orthopaedic surgery. Recent reviews also mention dental surgery with strong post-operative support, plus a small operation for an anxious dog.
•Diagnostics and investigations: ultrasound is listed on the website, and reviews mention blood testing and thorough investigation of problems including a dog's eye infection.
•Dental and nurse-led care: dental examinations, nurse clinics, and ongoing support for longer-term conditions. One owner describes monthly nurse-administered pain injections for a 19-year-old cat.
•Behaviour, nutrition and broader care needs: behavioural advice and specialist nutritional support are listed on the website. Reviews also include care examples for dogs, cats and a guinea pig receiving abscess treatment.
•Urgent and emergency support: the website mentions emergency vet services, and reviews include a same-day appointment for a limping dog while the owner was away on holiday.

Pricing

No published pricing information is currently available for this clinic.

People

•Mal Mcguile (Director of Practice): thanked in one review for managing a complex account, insurance claims and reimbursements; also named in a serious complaint about charges and record transfer.
•Michael Sercombe (Veterinary Surgeon): praised for treating multiple cats with care.
•Emily Staunton (Veterinary Surgeon): thanked for care during a guinea pig's abscess treatment.
•Mandy Kohary (Head RVN): described as outstanding for ongoing support with an older cat's monthly pain injections.
•Sarah (veterinary nurse): thanked alongside Mandy for continued nursing care.
•Leah (receptionist): singled out for helping a distressed owner and being attentive during a stressful visit.

Reviews

Google rating: 4.7/5 from 284 reviews.

•Many recent reviewers describe the team as friendly, calm and professional, with particular praise for gentle handling, clear explanations and a welcoming clinic environment.
•Positive care examples include same-day help for a limping dog, thorough investigation of a dog's eye infection, dental surgery with strong aftercare, and supportive long-term nursing care for an elderly cat.
•Reception is mentioned warmly in several reviews, including one owner who says staff were especially helpful during a panic attack and another who praised the front-desk team for being friendly and helpful.
•A smaller number of reviews raise concerns about rising costs, value for short consultations, and inconsistent advice between different vets; one longer complaint also alleges unexpected test charges, problems around sedation for blood sampling, and delays transferring records.

Reviews for Beaumont Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 284 we track in total. Recent reviews may not be representative of overall sentiment.

Sion Williams

1 month ago

£65 for a 5-minute consultation where the vet couldn't identify the issue. They did suggest next steps, but all were costly. No discount offered on the initial fee if we went ahead with further diagnosis. Would have felt fairer if the consultation cost was reduced once we committed to the fuller investigation. Clearly this practice prioritises it's bottom line over driving better value for its customers.

Chris Hull

Great vets! Never let me down

Annette Christensen

Very good approach to my dogs care. No pressure or guilt tripping me into going for immediate treatment as it was an option to wait and see for a couple of days, on painkiller, as it could be a a strain that would pass . Plan to come back if no improvement.

Mark Curl

Vet was very thorough with investigating our dogs eye infection and staff are always very friendly and helpful. Prices do seem to be going up would be the only downside

Lorna Godden

Very friendly and helpful reception team, and wonderful toy selection

Murat Karahan

3 months ago

We visited Beaumont Veterinary Centre with our two cats, James and Vesper, and the experience was genuinely outstanding. Before coming, we had read a few negative reviews and honestly felt a bit uncertain. After our visit, I can say very clearly that those reviews must be written by people with unrealistic expectations. Our experience could not have been more different. From start to finish, everything was professional, calm, and reassuring. A special thank you to the female veterinarian who took care of James and Vesper. She was incredibly kind, patient, and attentive. She handled both cats with real care, explained everything clearly, and took the time to make sure we felt comfortable and informed. You could tell immediately that she genuinely loves animals and takes her work seriously. The clinic itself was clean, well organised, and welcoming. The staff were friendly and efficient, and the overall atmosphere was calm, which made a big difference for our cats. James and Vesper were treated gently and respectfully throughout the visit. We are very grateful for the level of care we received and will absolutely be returning in the future. If you are reading mixed reviews and feeling unsure, trust us and go see for yourself. This is a fantastic veterinary centre with compassionate professionals who truly care about your pets. Highly recommended.

Jackie fryatt

Excellent. Clean, tidy, warm and friendly service. Thank you to all

Sarah James

4 months ago

Ww have been registered with beaumont for nearly 4 years. Despite the loss of a number of long term staff including vets, nurses and reception staff we have remained registered due to the complexity of our 6 cats! Thank you to Sarah (new veterinary nurse). Our 19 year old cat attends monthly for a pain injection. Mandy and recently Sarah are outstanding vet nurses. There has been a lot of fluctuation in terms of staffing but we stayed to give it a chance. Im glad we have. I appreciate prices are ridiculously high but this is the not the fault of beaumont and 99 percent of practices are not in control of pricing. I also want to thank Micheal who has treated our cats with such care. Finally I want to thank Mal the practice Director for his ongoing management of our complex account and ensuring timely insurance claims are processed and we know where we stand. Also had a few reimbursements where our account ended up in credit. Thank you Beaumont.

J Gidley

5 months ago

Was greeted by every single part of the team I believe no one would help me But Leah I believe she was called on reception restored my faith that vets do care about the animals still and not just the money All of the staff in general were well lush The vet that seen my little girl reassured me about her as no one had seen her since rescuing her I also suffer so bad with panic attacks and I was nearly on the way to one and she just took the dog and let me sit down and was so attentive so I can’t appreciate that enough thank you guys sending love and peace to you all and the animals in your care