Phoenix Equine – Vets in Exeter
Clinic Overview
- Owners often praise the team’s customer service and communication, saying they feel valued as clients and find the vets and staff knowledgeable, helpful, and approachable. - End-of-life support remains a recurring strength, with reviews describing kind, understanding visits that gave owners time and space to say goodbye. - Some comments also highlight the team’s clinical manner alongside compassion, including keeping a horse comfortable, fear-free, and pain-free during a final visit.
Services
- •Equine veterinary visits: The practice appears to provide ambulatory care, with vets attending horses on site rather than requiring all cases to be seen at a clinic.
- •End-of-life care: This is a clear theme in owner feedback, with several reviews describing euthanasia visits as kind, professional, and unhurried, with time and space given to say goodbye.
- •Wound management: One complaint refers to wound cleaning and stitching, showing that wound treatment is among the types of cases the practice sees.
- •Ongoing horse care and client communication: Reviews mention support for a small herd and regularly praise the team as knowledgeable, helpful, and easy to talk to.
Pricing
No published pricing information is currently available for this clinic.
People
Named team members mentioned by owners include Tony and Charlotte. Charlotte is described as fantastic with one owner’s small herd and very easy to talk to, while another reviewer recommends Tony and his team.
Reviews
Google rating: 4.8/5 from 25 reviews. Recent feedback is mostly positive overall, though there is one notably serious negative account.
- •Owners often praise the team’s customer service and communication, saying they feel valued as clients and find the vets and staff knowledgeable, helpful, and approachable.
- •End-of-life support remains a recurring strength, with reviews describing kind, understanding visits that gave owners time and space to say goodbye.
- •Some comments also highlight the team’s clinical manner alongside compassion, including keeping a horse comfortable, fear-free, and pain-free during a final visit.
- •One serious negative review alleges repeated misdiagnosis, poor wound cleaning, overly tight stitches, prolonged suffering, and a referral being suggested too late.
