Farm & Large-Animal Vets near Exeter

## Summary Exeter Veterinary Surgery is a general veterinary practice that is also listed as a **veterinary nurse training facility**. Its ownership (independent vs corporate group) isn’t stated in the information provided. Recent reviews describe a team that will **see pets without an appointment in urgent situations**, takes steps to **keep pets comfortable and minimise stress**, and spends time **explaining clinical reasoning and advice** (a vet named **Steve** is mentioned for this). Concrete examples from reviews include: a dog being settled **before and after consultations**, a **walk-in visit for a French bulldog that suddenly couldn’t walk** followed by advice that led to improvement over the next month, and treatment for a cat with a **tail bite**. ## Services Based on the information available from structured data and the latest written reviews, the practice is described as providing: - **General consultations and ongoing care** (multiple owners refer to repeat visits and support over time). - **Urgent/unscheduled help** in at least some cases (one owner reports arriving **without an appointment** when their dog was suddenly unable to walk). - **Treatment of injuries/wounds** (a cat treated for a “horrible tail bite”). - **Mobility/lameness-type problems** (one dog “unable to walk,” with advice given and recovery noted over the following month). - **Veterinary nurse training facility** (explicitly listed in the clinic data). ## People - **Steve (vet, role implied in reviews)**: mentioned as taking time to **explain the reasons** behind recommendations and to **give advice each visit**. - **Wider team (front-of-house and clinical staff)**: owners describe staff helping keep pets **comfortable before and after consultations**, being supportive during **panic/urgent walk-ins**, and trying to **keep pet stress to a minimum**. ## Reviews **4.7 stars from 85 reviews.** The latest written reviews available to us are uniformly positive and focus on day-to-day experiences (communication, handling of nervous pets, and help in urgent situations). “Themes below are drawn from the latest written reviews available to us.” - **Helpfulness and low-friction support**: multiple owners say “nothing too much trouble” and that the team is consistently helpful across visits and for multiple animals. - **Clear explanations**: one reviewer specifically credits **Steve** with explaining reasoning and offering advice each time. - **Handling anxious or uncomfortable pets**: owners mention efforts to keep pets comfortable **before and after** consultations and to minimise stress. - **Support in urgent situations**: one owner describes arriving without an appointment when their dog couldn’t walk, receiving advice, and seeing improvement over the following month. - **Specific case mentions**: a **tail bite** in a cat and a dog with sudden inability to walk.

## Summary Moorgate Veterinary Group describes itself as a mixed practice (small animals plus farm and equine work) with a long history (over 50 years) and RCVS listed on its site. The website states it runs its own out‑of‑hours service 24/7/365. In the latest reviews available, owners mention both end‑of‑life support for an elderly pony (handled “quickly and calmly”) and out‑of‑hours advice/treatment for a dog with vomiting and diarrhoea; one reviewer also alleges the practice focused on selling products with inflated mark‑ups and “no customer service,” so experiences appear mixed on value and service style. ## Services - Mixed practice care, with website-listed service areas: - Small animals - Farm work - Equine work - Camelids - “Chicken Vet” - Out-of-hours: the website states the practice operates its own out‑of‑hours service, available 24 hours a day, 365 days a year. - From reviews (examples of cases handled): - Lameness assessment/treatment in a dog - Vomiting and diarrhoea in a dog (seen by an on-call vet after phone triage) - Euthanasia/end-of-life care for an elderly pony (described as pragmatic and calm) ## People - **Stein** (role not stated in the review): mentioned for an elderly pony visit; the owner describes a pragmatic approach and that euthanasia was carried out “quickly and calmly.” - **On-call vet** (not named): described as “great” handling a dog that was unwell (vomiting/diarrhoea) after the owner called for advice and was given options to monitor or come in. ## Reviews **Google rating: 4.7 stars from 45 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Out-of-hours availability is repeatedly highlighted (described as available 24/7 and reassuring to know). - Emergency/urgent support examples include phone advice with clear options (monitor vs bring in) and then treatment when the dog was seen. - Equine end-of-life care is described in specific terms: pragmatic decision-making and a calm, quick euthanasia process. - A minority of reviewers raise concerns about cost/value and approach, including an allegation of “selling stuff with inflated mark ups” and “no customer service.”

## Summary Phoenix Equine is an equine veterinary practice (horses). Based on the latest reviews available to us, owners most often mention supportive, unhurried end-of-life visits (being given time and space to say goodbye) and approachable communication (“easy to talk to”), alongside positive comments about the team’s clinical skills and customer service. There is also a serious conflicting account from one owner describing misdiagnosis, wound management concerns (including stitches “too tight” and fluid being trapped), and a delayed referral recommendation. Concrete specifics mentioned by owners include: - Attending euthanasia visits and giving families time/space during the process. - Descriptions of a “fear free and pain free” experience for the horse during an end-of-life visit (owner perception). - Discussion of wound treatment decisions (cleaning and stitching) in a negative review. - One review noting COVID guidelines were taken very seriously at the time. ## Services Services are only explicitly evidenced in the reviews available to us: - Equine end-of-life care/euthanasia visits (multiple reviews reference horses being “put to sleep” and the support provided during that process). - Wound management (cleaning and stitching are specifically mentioned in one complaint review). - General ambulatory equine veterinary visits (vets “came out” is referenced). ## People Named individuals mentioned in reviews: - **Tony** (role not stated): One owner says they would recommend “Tony and his team.” - **Charlotte** (role not stated): Described as “fantastic” with a small herd and “very easy to talk to,” suggesting a communication style some owners value. ## Reviews **Google rating: 4.8 stars from 24 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **End-of-life support is a recurring positive theme:** owners describe vets as kind, professional, and giving them time and space to say goodbye; one owner felt their horse was kept comfortable and “fear free and pain free.” - **Communication and client experience:** comments include “feel valued as a client” and “easy to talk to.” - **Conflicting experience around clinical care in a serious case:** one owner alleges multiple misdiagnoses in one visit, poor wound cleaning, stitches being too tight with fluid trapped, prolonged suffering, and that referral was suggested late—contrasting with other reviews praising clinical skills.