Medivet Exeter Cranbrook (Cranbrook Veterinary Centre)

Medivet Exeter Cranbrook (Cranbrook Veterinary Centre) is part of the Medivet group. It offers routine care as well as urgent and emergency support, with reviews describing quick access for urgent cases, surgical care for cats, and a calm, explanatory approach from the team. Recent feedback is strongly positive overall, with particular praise for rabbit care, friendly handling of nervous pets, and clear communication around tests, treatment and aftercare.

Services

• •Routine and urgent veterinary care for common pets, with reviews describing first health checks, follow-up care, and same-day help for urgent problems.
• •24/7 emergency care, with the clinic stating a £130 emergency consultation fee between 7pm and 9am. One owner said their cat was seen about 45 minutes after calling for an emergency appointment.
• •Surgery and aftercare, including a review mentioning cat surgery and praise for how risks, expectations and aftercare were explained.
• •Diagnostics, including blood tests, with one owner highlighting quick turnaround and a clear treatment plan based on the results.
• •Rabbit care, which comes up repeatedly in reviews, including long-term visits over several years and mention of a pet plan for rabbits.
• •Supportive handling for nervous or fearful pets, with one recent review describing a first health check being adapted into an acclimatisation visit to help a stressed rescue dog settle.
• •Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services.

• •The clinic states a £130 emergency consultation fee between 7pm and 9am.
• •Review feedback on pricing is mixed but limited: one owner said a recent treatment cost more than previously outlined and would have liked an itemised receipt, while most recent reviews focus on care quality rather than cost.

People

Recent reviews name several team members positively.

• •Ellie and Monika were thanked for helping a dog feel much better after a visit.
• •Chris is repeatedly praised for his handling of rabbits.
• •Alice (vet) is highlighted for clear explanations, quick planning after blood tests, and being good with an awkward husky.
• •Ipek (nurse) is singled out for a welcoming, knowledgeable first visit.
• •Hannah and Luca were thanked for their patience and kindness during a rescue dog's acclimatisation-style first appointment.

Reviews

Google rating: 4.5/5 from 211 reviews.

• •Recent feedback is mostly very positive, often describing the team as friendly, cheerful, caring and efficient.
• •Owners frequently mention clear explanations around treatment choices, risks, expectations and aftercare, which seems to make stressful visits easier.
• •There are positive examples across cats, dogs and rabbits, including emergency treatment, surgery, blood tests, first visits for nervous pets, and long-running rabbit care.
• •The main negative theme is cost transparency in one review, where the final bill was said to be higher than expected and a cost breakdown was requested.