Milestone Veterinary Centre

Milestone Veterinary Centre presents itself as an independent small-animal practice in Exeter, with in-house surgery, an in-house medical and diagnostic laboratory, and 24-hour emergency cover for registered clients. The practice says it keeps out-of-hours care in-house rather than outsourcing it. Recent feedback often highlights a small-practice feel, clear explanations from vets, and attentive follow-up after urgent visits.

Services

• •General small-animal veterinary care for domestic pets, including vaccinations such as puppy and kitten courses, microchipping, medication and repeat prescriptions, and nurse clinics.
• •Diagnostics, inpatient care, and surgery are listed on the clinic website, including an in-house medical and diagnostic laboratory and in-house surgical procedures.
• •Emergency and urgent care is a notable part of the service. One owner describes a thorough emergency assessment, a clear discussion of diagnosis and treatment options, and a follow-up check a couple of days later.
• •Ongoing and sensitive care includes end-of-life care. Reviews also mention careful handling of a very nervous dog and treatment for a mast cell tumour.
• •The clinic states it offers a 24-hour emergency service for registered clients, with out-of-hours care not outsourced.

Pricing

No published pricing information is currently available for this clinic.

People

• •Angela (owner): Named by one reviewer, who credits her care and expertise during treatment for a dog with a mast cell tumour.
• •Vets and support staff: Reviews repeatedly describe the team as friendly, helpful, knowledgeable, and caring, with particular praise for explaining diagnoses and treatment plans clearly.

Reviews

Google rating: 4.6/5 from 25 reviews.

• •Reviews often describe Milestone as a small practice with a friendly, helpful team and a more personal feel.
• •Several owners praise the vets for explaining what they were doing and why, talking through diagnosis and treatment options, and involving them in decisions.
• •There are positive comments about follow-up care after urgent visits and about the team being good with anxious pets, including a very nervous dog.
• •Pricing feedback is mixed in reviews: some owners call the service reasonable or competitive, while one reviewer says it felt higher than other local vets. That same reviewer also reports repeated difficulty getting through by phone, while another notes the practice is often busy.